Frequently Asked Questions

Everything you need to know about your Umbro gear.

How can I track my order status?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What is the Umbro return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that personalized jerseys are final sale and cannot be returned.

Do you offer international shipping?

Yes, Umbro ships to most countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.

How do I ensure I am ordering the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart, as fit can vary between performance gear and lifestyle apparel.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Apple Pay for your convenience.

How should I care for my Umbro technical apparel?

To maintain the quality of your gear, we recommend washing in cold water, avoiding fabric softeners, and air drying to preserve the moisture-wicking properties of the fabric.